Most brokers minimize their investment in order assistance and support, treating it as a basic operational function rather than a competitive differentiator. This misguided approach leads to inconsistent response times, confusing ordering processes and impersonal interactions that erode trust. And all of the above create barriers to brand success in Inner-City markets.

We recognize manufacturer customer support as foundational to your brand's success and make it central to our partnership. Where general brokers fall short, we provide the focused expertise that redefines support as a growth-driver:

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• Revenue protection: Our team goes beyond fundamental claims processing. We proactively resolve issues and expertly manage deductions, protecting both your bottom line and valuable retailer relationships.

• Sustainable growth: Phone calls are no substitute for face-to-face interactions. We forge long-term, meaningful connections through street-level engagement, representing your brand with both retail outlet owners and at community events like street fairs.

• Access to more opportunities: Communication and appreciation are key to lasting relationships. Our bilingual skills and deep cultural understanding bridge the gaps to ensure your brand resonates where others fail to gain traction.

• Accelerated market response: J&J Sales has over three decades of specialized expertise in fragmented distribution markets, giving us the real-world experience to navigate the complexities that confuse general brokers.

• Operational agility: As your dedicated partner, we eliminate the burden of order support and assistance for manufacturers. Your team stays focused on product innovation while we handle the complex Inner-City execution that drives success.